08 Mar 2026
GETAC CASE STUDY
Wake County Sheriff’s Office Improves Evidence Collection and Investigations with Getac BC-03 Body-Worn Cameras
Body-worn camera technology that enables deputies to capture, upload, and review video evidence quickly and accurately during patrol operations.
Summary
The Wake County Sheriff’s Office implemented Getac BC-03 body-worn cameras to improve how deputies capture, manage, and review video evidence during patrol operations. The solution enables deputies to record incidents directly from the field while automatically uploading and integrating footage with the department’s existing video and dispatch systems.
Customer: Wake County Sheriff’s Office
Industry: Public Safety – Law Enforcement
Solution: Getac BC-03 Body-Worn Cameras
Primary Use Case: Capturing and managing video evidence during patrol operations
Key Result: Faster investigations, improved evidence accuracy, and reduced administrative workload
The implementation modernized the agency’s evidence workflow by replacing manual processes with automated video capture, upload, and management capabilities. This streamlined approach improved operational efficiency and strengthened the department’s ability to document and review incidents.
Law Enforcement Use Case
The Wake County Sheriff’s Office uses body-worn camera technology to document interactions, incidents, and enforcement actions during patrol operations. Deputies can capture video evidence in real time while maintaining a clear and reliable record of events.
Integrated with existing in-car video systems and the department’s computer-aided dispatch platform, the Getac solution allows investigators and supervisors to quickly locate and review footage from incidents. This provides a more complete and accurate view of events and supports accountability, training, and operational transparency.
Key Outcomes
- Improved accuracy and completeness of incident evidence
- Faster investigations through immediate access to recorded footage
- Reduced administrative workload related to managing video evidence
- Decline in reported officer injuries and use-of-force incidents
- Lower operational costs for investigative processes
Overview
The Wake County Sheriff’s Office serves the unincorporated areas of Wake County, North Carolina, providing law enforcement, detention, and judicial services to protect and preserve the constitutional rights of residents and visitors. The agency maintains high standards of accountability, transparency, and professionalism in its operations.
Technology plays a critical role in supporting these objectives. The department continually evaluates new tools that can improve operational efficiency, evidence collection, and officer safety.
To modernize its evidence management capabilities, the Sheriff’s Office implemented Getac body-worn cameras integrated with existing in-car video systems and backend infrastructure. This deployment enables deputies and investigators to access accurate video evidence during investigations and operational reviews.
Challenge
The Wake County Sheriff’s Office needed to modernize its body-worn camera technology to support evolving law enforcement requirements.
Key operational challenges included:
- Outdated body-worn camera technology that lacked compatibility with current operating systems
- Manual workflows requiring officers to download video footage after shifts
- Delayed investigations caused by time-consuming evidence transfer processes
- Limited ability to quickly access or share recorded video evidence
Deputies also required a camera solution that was lightweight, easy to use, and rugged enough to withstand long patrol shifts and challenging field conditions. The system needed to integrate seamlessly with the department’s existing in-car video systems, CAD platform, and backend data infrastructure.
Solution
To address these challenges, the Wake County Sheriff’s Office deployed Getac BC-03 body-worn cameras as part of a modernized video evidence system. The video solution integrates body-worn cameras with the department’s existing in-car video platform and backend infrastructure, enabling deputies to capture and manage video evidence efficiently.
Key capabilities include:
- Lightweight and ergonomic camera design for extended daily use
- Integration with in-car video systems and computer-aided dispatch software
- Automated uploading and management of video footage from the fiel
- Rugged hardware designed to withstand demanding patrol environments
The deployment was conducted in collaboration with GovDirect, a long-time technology partner that helped manage the evaluation and testing process across multiple vendor solutions.
Results
The implementation of Getac body-worn cameras significantly improved evidence management and investigative workflows for the Wake County Sheriff’s Office.
Key results include:
- More accurate documentation of incidents and interactions in the field
- Improved credibility of evidence and witness testimonies
- Faster access to recorded footage during investigations
- Reduced time and cost associated with evidence processing
- Improved officer safety and decreased use-of-force incidents
The integrated system allows investigators and supervisors to quickly access both body-worn camera footage and in-car video recordings associated with a call for service.
Operational Reliability in Patrol Environments
The Wake County Sheriff’s Office operates in demanding patrol environments where deputies must capture reliable video evidence during incidents, investigations, and public interactions. Body-worn camera technology must perform consistently to ensure critical events are recorded and accessible when needed.
After deploying the Getac BC-03 body-worn camera solution, deputies gained a more dependable system for capturing and managing video evidence in the field. The cameras integrate with existing in-car video systems and backend infrastructure, allowing investigators and supervisors to quickly locate and review footage associated with a call for service.
This improved reliability helps the department document incidents more accurately, streamline investigative workflows, and strengthen transparency in daily law enforcement operations.
Expert Insight
“The combination of using in-car video and body cameras helps answer any questions that occur on scene quickly and accurately.”
Dwayne Medlin - Wake County Sheriff’s Office
Integrated video technology allows investigators and supervisors to quickly review footage from incidents, helping ensure accurate documentation, improve investigative efficiency, and support transparency in law enforcement operations.
Frequently Asked Questions
Why do police departments use body-worn cameras?
Police departments use body-worn cameras to document incidents and interactions between officers and the public. The technology helps improve transparency, strengthen evidence collection, and provide investigators with a reliable record of events during patrol operations.
How do body-worn cameras improve law enforcement investigations?
Body-worn cameras provide investigators with clear video evidence that helps reconstruct incidents and verify witness statements. Access to recorded footage allows agencies to review events quickly and improves the accuracy and efficiency of investigative processes.
How do body-worn cameras integrate with patrol vehicle technology?
Modern body-worn camera systems integrate with in-car video platforms and dispatch systems. This integration allows investigators and supervisors to quickly locate and review footage associated with a call for service, providing a more complete view of events.
What are the benefits of body-worn cameras for public safety agencies?
Body-worn cameras improve evidence accuracy, streamline investigative workflows, and enhance accountability in law enforcement operations. The technology also supports officer training, improves transparency with the community, and helps agencies resolve incidents more efficiently.
What body-worn camera solution did the Wake County Sheriff’s Office deploy?
The Wake County Sheriff’s Office deployed the Getac BC-03 body-worn camera integrated with existing in-car video systems and backend infrastructure. This solution enables deputies to capture video evidence in the field while allowing investigators to quickly access footage during investigations.
Download the Full Case Study
Learn how the Wake County Sheriff’s Office improved evidence collection, investigative accuracy, and operational transparency by deploying Getac BC-03 body-worn cameras integrated with in-car video systems. Download the full case study to see how modern video technology helps law enforcement agencies capture reliable evidence and streamline investigative workflows.
Explore the Technology Powering Wake County’s Video Evidence System
Getac Video Solutions
Getac video solutions combine body-worn cameras, in-car video systems, and integrated evidence management to help law enforcement agencies capture reliable footage, streamline investigations, and improve operational transparency.
