Computer-aided Dispatch (CAD)

EMS computer-aided dispatch provides a fast and effective response when someone needs urgent medical care. Dispatching the ambulance and routing them to the scene of the incident, and sending updated and accurate incident information before arrival, is critical. Getac rugged devices provide fast system performance and integration with leading CAD software to ensure quick and effective emergency response.

Fast and accurate Location Positioning

EMS first responders fulfill the basic principles of first aid: preserve life, prevent further injury, and promote recovery. In order to do these things, EMS dispatch needs to route emergency response to the incident location quickly. Getac solutions feature GPS with fast location positioning and improved accuracy, allowing the ambulance service to arrive on scene as fast as possible.

Ambulance CAD system connectivity

Whether en route or on arrival to an incident, our solutions will keep you connected with fast and powerful WiFi and 4G LTE WWAN. Getac rugged devices provide quick download and upload speeds with fewer dropouts, allowing you to focus on patient care without worrying about connectivity.

Rugged enough to handle EMS workflow

EMS work is unpredictable, and just like your crew, our rugged devices are built for a variety of situations in the field, including bouncing down a bumpy road, extreme temperature swings, and working in direct sunlight. Independently certified to MIL-STD-810G, IP65, and MIL-STD-461G standards, our rugged devices are drop, dust, vibration, and moisture resistant. Our bright, 1000 nit screens are easy to read in direct sunlight and built to operate in temperatures from -20F to 145F.

One-Handed Operation with Digitizer Pen

By adopting a digital solution that can send data wirelessly, ports achieve increased efficiency in tasks such as cargo inspection or container handling. Errors are minimised, costs can be reduced, and response times improve because data becomes available to management in real-time. The digitiser pen (optional) and stylus also help replace pen and paper for record-keeping.

Rugged Means Savings

Getac solutions are inherently rugged, certified by international third parties to MIL-STD 810G, and up to IP65 standards. They thrive in all weather conditions and withstand impacts, vibrations, harsh temperatures, humidity, dust, and drops up to six foot. Getac fully rugged computers deliver excellent total cost of ownership (TCO) and return on investment (ROI), with one of the lowest average failure rates in the industry and an industry-leading three-year warranty that covers accidental damage with our Bumper to Bumper service as standard.

Highly Integrated Solutions

Getting the right mounts and accessories such as barcode readers is important. We work closely with our partners to deliver a fully integrated solution that includes hardware, docking, mounting kits, mobile power supplies, security and connectivity software, and other accessories to bring you complete peace of mind.

Engineering and Support

Ports make use of a variety of different software and hardware systems, and having your computing solution properly integrated is vital for success. Getac delivers industry-leading engineering services and customer support, ranging from regular security patches and software updates, software imaging, product kitting, joint development of docking, and bespoke logistic vehicle equipment.

What is "Getac Select® Solutions?"

As a leader in providing rugged mobile solutions in the industry, we listen to customers and want to take our Customer Experiences to the next level. We understand the challenges in your daily business and the frustrations you may have while selecting suitable solutions to achieve your business objectives or solving these challenges. To further separate Getac from the competition, Getac now offers a comprehensive Industry solutions program, called “Getac Select® Solutions”. With our years of industry knowledge and experience, and combined with our successful deployments to our customers globally, “Getac Select® Solutions” shortlists the most appropriate solution options for you to choose from.


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Device Monitoring System
Driving Safety Utility
Keywedge Barcode Reader Utility

Professional Services

Extended Bumper to Bumper (Accidental Damage Warranty)

4/5 years options

Extended Warranty

4/5 years options

Battery Warranty

2/3/4/5 year options

Keep Your SSD Warranty

3/4/5 years options

Docking Warranty

5 year option

Additional Services can be delivered by Getac’s partners directly or via Getac
  • Advance Exchange Swap Services 3/4/5 year options
  • Global Warranty 3/4/5 year options

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