MOBILE WORKFORCE mANAGEMENt FOR UTILITIES

Effective workforce management is the heart of efficient water, gas, and power utility operations. Getac computers enable scheduling and reporting, allowing dispatchers and technicians to quickly assign work orders and optimize job assignments as conditions change, enhancing operational efficiency and customer satisfaction.

Better Response, More Efficiency

Mobile workforce management solutions not only enable utility companies to respond quickly to incidents and requests; the enhanced control over workforce activity with applications such as scheduling, time tracking, alerts, and more ensure professionals keep productivity high. This integration of a mobile app experience and real-time updates boosts both situational awareness and service management.

KNOW WHERE YOUR TEAM IS: DEDICATED GPS

Communicating with a team is not enough; being able to know where each team is at each moment is necessary for optimizing response times. Getac solutions include GPS connectivity and support for GIS that help customers minimize waiting times and travel distances to address issues quickly, which is crucial for effective field service management.

Ruggedness that Saves You Money

Getac solutions are inherently rugged, certified by international third parties to MIL-STD 810H and up to IP67. They thrive in extreme weather conditions and withstand impacts, vibrations, harsh temperatures, humidity, dust, and drops up to six feet. Getac computers deliver excellent total cost of ownership (TCO) and return on investment (ROI), with one of the lowest average failure rates in the industry and an industry-leading standard three-year Bumper-to-Bumper warranty that covers accidental damage. These features contribute to lower costs and reduced operating costs.

Advanced Connectivity with 4G LTE

Constant connectivity is a must for any efficient workforce management solution. To be quickly assigned and respond to issues such as a power outage, professionals need to be locatable at all times. With 4G and IEEE 802.11ax Wi-Fi, our solution helps workers communicate in real-time with HQ, ensuring seamless back office support and coordination.

Building on the foundation of advanced business connectivity, our solution enhances business operational efficiency further through advanced asset tracking capabilities.

Barcode Reader

Barcode scanners are the tools needed to identify assets and access information. Getac’s rugged devices offer 1D and 2D barcode reader options to help enhance field service technician capabilities by ensuring accurate asset management.

What is "Getac Select Solutions?"

As a leader in providing rugged mobile solutions in the industry, we listen to customers and want to take our Customer Experiences to the next level. We understand the challenges in your daily business and the frustrations you may have while selecting suitable solutions to achieve your business objectives or solving these challenges. To further separate Getac from the competition, Getac now offers a comprehensive Industry solutions program, called “Getac Select Solutions”. With our years of industry knowledge and experience, and combined with our successful deployments to our customers globally, “Getac Select Solutions” shortlists the most appropriate solution options for you to choose from.

MOBILE WORKFORCE MANAGEMENT SOLUTION FOR UTILITIES

At Getac, our comprehensive solutions enhance workforce management, streamline operations, and equip utility field teams with rugged devices and advanced software for optimal efficiency and safety.