ESSENTIAL UTILITIES

Useability & Functionality Amplified
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To help you unleash the full potential of your Getac rugged devices we have developed a lineup of Essential Utilities. These advanced applications are designed to amplify the usability, functionality, and productivity of your Getac devices.
Performing essential tasks such as collecting critical data logs from your devices, offering you vital information on device settings and the status of your network connections and operating system. Advanced software utilities that help you identify and fix hardware malfunctions effortlessly, boost system functionality and performance, while delivering a seamless, user-friendly experience.
Whether you are an IT manager seeking to cut down on device downtime or a regular user aiming to maximize productivity, our Essential Utilities unlock the power of efficient device management.

REDEFINE PRODUCTIVITY WITH GETAC ESSENTIAL UTILITIES.

Useability and Functionality Amplified.
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Log Tool

The Getac Log Tool is a powerful application for collecting, scheduling, and transferring Android device logs efficiently.  These logs incorporate a range of data from software applications, the operating system kernel, Bluetooth, network, and more, aiding in the swift identification of issues and their root causes. 

Purpose designed for ease of use; the Log Tool features a floating button interface that appears over the top of other apps. This attribute allows a log to be gathered from anywhere on the device. Simple and quick on-screen commands such as screen annotation, taking screenshots, and stopping logs. Additionally, the tool's keyword Log filter streamlines the process of focusing on specific problems, enhancing efficiency. The Getac Log Tool also boasts multi-language support, making it accessible to a wider range of users.

Key Features
  • Customizable Floating Log Activation Buttons

  • Log Timestamp Markings

  • Real-time Screenshot Capture

  • Live Log Data Annotations

  • Multiple Language Support

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Diagnostic

An advanced software tool to identify any hardware component malfunctions on Getac devices running Android 12 and above. This pre-installed software utility collects crucial data on your device's performance, enabling you to take proactive steps to maintain maximum productivity. It categorises diagnostic items by functionality, and automatically detects hardware components. 

Our Diagnostic utility can help to ensure your devices are in full working order at the start of every shift or working day, helping to mitigate the risks of downtime and the impact that has on productivity. Whether you're an IT manager seeking to reduce downtime or a regular user looking to maximise your productivity, the Diagnostic Utility is an asset you can rely on.

Key Features
  • Hardware Component Diagnosis

  • Item Categorization

  • Device Information

  • Diagnostic Report

  • Report Sharing/Save

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SmartUpdate

Getac SmartUpdate is a Windows OS-based software utility that allows you to update your Getac firmware and software Over-The-Air (OTA). It covers file version identification, downloading, and installation of BIOS, Embedded Controller (EC), drivers, and Getac software for your Getac Windows OS devices.

With its simple user interface design and one-click operation, SmartUpdate can complete Getac firmware and software OTA updates with ease. Removing the need for manual file downloads and installations, simplifies IT admin tasks and saves time.

In addition, you can maximise your productivity further with extra features such as automated BitLocker suspension/resumption when updating BIOS, and command line support for mass deployment of this utility.

Key Features
  • BIOS/EC/Driver/Getac App OTA Update

  • Windows OS Model Support

  • Command Line Support

  • BitLocker Suspend/Resume

  • One-click Operation

  • Result Display

  • Self-update

  • Checksum Checking

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G-Utility

Encompassing the G-Manager and On-Screen Display Control (OSDC), this user-friendly software utility is designed to enhance the Windows platform user experience. It simplifies the interaction with a computer's functions, settings, and information, providing a more personalised and streamlined user experience.

Quite simply a smarter way to navigate your device.

Key Features
  • Quick View System Information

  • Real-time Battery Performance

  • Customizable Power Profiles

  • Touch Screen Mode Toggling

  • Physical Button Programming

  • Miscellaneous Settings Configurator

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G-Camera

An intuitive camera application for use on Getac devices with an integrated camera, running Windows OS. Simple and flexible photo and video capture, viewing, annotating, and editing. Its features include versatile shooting modes, adjustable digital zoom, and variable photo quality enhancement settings. Other features include embedding geographical information into images and barcode scanning.

It’s more than a Camera App, it’s an all-round versatile capture solution.

Key Features
  • Photo & Video Capture

  • Front & Rear Camera Switching

  • Various Shooting Modes 

  • Barcode Scanning

  • UI Control Buttons

  • Photo Editing Tools

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Barcode Manager

A highly intuitive and efficient utility designed to simplify your data capture processes when using the integrated hardware barcode scanner. the versatile and user-friendly features allow for easy customisation and enhanced user experience. Supporting up to 13 languages, global users can easily navigate main functions such as scan tool, scanner configuration, and config file sharing. It also features a simplified scan information display, a flexible scan trigger, and an enhanced touch-friendly UI layout.

Key Features
  • Barcode Triggers Options

  • Custom Barcode Format Settings

  • Easy Import/Export Barcode Configuration 

  • Custom Output Configurations

  • Built in Device Information and User Guide

ESSENTIAL UTILITIES SOFTWARE SOLUTIONS ARE STRENGTHENED BY OUR WORLD CLASS

SERVICE AND SUPPORT

SERVICE AND SUPPORT

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Service

  • Main Unit Warranty Extension
  • Battery Warranty Extension
  • Keep your SSD / HDD Warranty
  • Getac Office Dock Warranty
  • 3rd Party Vehicle Dock Warranty
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Support

  • Self-maintainer
  • Drivers & Manuals
  • Product Registration
  • FAQ & Help
  • Online Support
  • Getac Diagnostic Assistant
  • Getac System Recovery
  • Warranty Check

All trials of Getac Software are subject to our Trial License Agreement.

All Getac Software use is subject to our Software License Agreement.

Want to start your free trial? Let's talk!

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