Custom I/O port solution for military maintenance
Your Industry Challenge, Our Solution
WHERE TRUST MEETS TECH:
GETAC’S REAL-WORLD SOLUTIONS SPAN MULTIPLE INDUSTRIES
Every company has its unique challenges. Getac is known to provide industry-tailored, rugged computing solutions that cater to your specific operational needs. Whether boosting efficiency, prioritizing safety, or lowering total cost, we make it our mission to develop a core understanding of your business goals. We consider your pain points, the context of your day-to-day work, and your desired outcome, which all lead to our perfect-fit solution— one with only the capabilities you need and want. We’ve collaborated with businesses in various fields and have generated hard results for each and every one of them. Let us do the same for you.
Tailored I/O ports to optimize aircraft maintenance
Integrating True Serial RS232 and additional USB I/O for mission-critical operability
Recommended for:
MILITARY (MARINES / AIR FORCE)
AIRCRAFT MAINTENANCE

KEY FEATURES & BENEFITS
Read the full customization story.
THE INDUSTRY & COMPANY
High-stakes diagnostics in military aviation
In military aviation, maintenance teams rely on the Electronic Maintenance Support System for diagnostics and technical data to ensure aircraft safety and functionality for mission success. In high-stakes conditions like military aviation, technicians need maintenance kit laptops that perform and are compatible with existing maintenance systems and legacy tools.
THE CHALLENGE & PAIN POINTS
Outdated legacy hardware with insufficient I/O support
The client’s existing rugged laptops were outdated. They lacked system performance and the I/O capacity needed for evolving maintenance workflows. To meet the specific requirements of their aircraft maintenance kit, a custom configuration was developed to include additional USB port and a True Serial RS232 port, enabling reliable connections with diagnostic tools and legacy equipment and supporting operational compliance.
THE TAILORED SOLUTION
Expanded, custom-built I/O configuration
Getac delivered a custom B360 equipped with a True Serial RS232 and an additional USB Type-A port via I/O port customization. This tailored configuration was designed to meet the client’s specific I/O requirements, enabling reliable connectivity with a broad range of diagnostic tools and aircraft maintenance equipment - including legacy systems – while providing rugged performance suited to demanding field maintenance environments.
THE RESULTS & BENEFITS
Enhanced performance, legacy compatibility and mission continuity
With Getac’s custom I/O solution, the client achieved reliable connectivity with legacy maintenance equipment while benefiting from updated processing power and expanded interface options. With dependable system compatibility and stable data transmission, maintenance teams could now operate more efficiently, reducing equipment downtime. This customized B360 solution not only met the client’s request but was delivered with faster-than-average lead times, demonstrating Getac’s ability to engineer rugged, cost-effective solutions at speed.