Service Support Portal: Enhancing Efficiency for Enterprises across Industries
Your Industry Challenge, Our Solution
WHERE TRUST MEETS TECH:
GETAC’S REAL-WORLD SOLUTIONS SPAN MULTIPLE INDUSTRIES
Every company / organization as its unique challenges. Getac is known for providing industry-tailored, rugged computing solutions that cater for your specific operational needs. Whether boosting efficiency, prioritizing safety, or lowering total cost of operation, we can make it our mission to develop a core understanding of your unique business goals. We consider your pain points, the context of your day-to day work, and your desired outcome, which all lead to your perfect-fit solution. We’ve collaborated with businesses in various fields and have generated real results for each and every one of them. Let us do the same for you.
Enhancing User Experience and Efficiency Through Dedicated Customer Service Portals
How bespoke customizations drive improve efficiencies and scalability
AUTOMOTIVE
MILITARY
PUBLIC SAFETY
THE INDUSTRY & COMPANY
Client-specific service portal to meet the exact needs of any industry
Enterprise customers typically have complex business processes; this solution provides enhanced efficiencies to streamline the needs of your Company / Organization.
THE CHALLENGE & PAIN POINTS
Ease of access to your information in a dedicated portal to enhance your experience
The generic Getac service portal (GSS) provides access to a comprehensive data repository and an extensive scope of information across the Getac portfolio. Organizations with large-scale deployments and/or multiple products need access to information with ease. This includes access to Getac’s global key account reporting.
THE TAILORED SOLUTION
Dedicated service portal
The dedicated service portal offers a single repository of information aligned to your product portfolio & organisation setup, providing a seamless user experience and reducing lost time locating key information. Getac is dedicated to working closely with our enterprise customers to fine-tune the portals requirements to align with their bespoke requirements and internal workflows.
Note *Getac Portal Customization is subject to Getac acceptance criteria.
THE RESULTS & BENEFITS
Reduced troubleshooting and prioritized relevant information
With a user-friendly dedicated portal at their disposal, clients have easy access to accurate information, saving significant time. The centralized solution allows global information to be visible in a single portal.
REAL-WORLD GETAC APPLICATIONS
