Professional Services


Revolutionize your business with Getac Professional Services

Getac Professional Services supports businesses with the tools needed to maintain productivity and uptime. With Getac Professional Services you can revolutionize your business with an enhanced warranty, additional software, and a wide range of device deployment services.

Getac Professional Services unleashes the full potential of your Getac devices, providing your team with ultimate device capabilities and allowing them to work efficiently anytime and anywhere.

DEPLOYMENT SERVICES

 

Our team of experts will work with you to understand your challenges and specific deployment needs and design a tailored solution to streamline your device deployment, improve your business capabilities and maximize your device potential. We will ensure that you have all the tools needed to help your business thrive and empower your workforce.

 

Project Lifecycle Support

We have a dedicated team of technical experts to support you throughout the lifecycle of your project deployment and beyond.

Project Configuration Services

A range of configuration services to support customers, streamline deployments and capture valuable key information for tracking assets and managing devices.

Image Deployment Services

Getac supports all industry standard image deployment technologies to ensure seamless image compliance across organisations.

SOFTWARE SOLUTIONS

Getac offers a range of software solutions to support the needs of mobile device productivity and deployment.

Getac Device Monitoring System

Know the Vitals for your Device - Anytime, Anywhere
GDMS is a software solution that tracks and monitors deployed devices, spotting potential issues before they impact field-based personnel.

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Getac OEMConfig

EMM’s Perfect Companion for Getac Device Management
Supporting a range of EMM platforms, unlocking the full potential of your Getac Android devices and packed with essential device controls.

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Getac VGPS Utility

One GPS, Multiple Applications
Our VGPS Utility is a software solution that replicates the GPS data to multiple virtual COM ports, allowing the functionality of different software applications running simultaneously on your Getac device.

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Getac deployXpress®

Android Configuration at Scale
Getac deployXpress® streamlines the deployment, configuration, provisioning and updating of Getac Android devices.

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Getac Driving Safety Utility

Reliable In-vehicle Safety On The Move
Getac promotes Driver Safety. Whether you are driving commercial vehicles on the road or forklift in the warehouse, Getac Driving Safety Utility reduces visual and manual distractions with its screen blanking function, to help drivers stay focused, keeping them safe.

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Getac KeyWedge Barcode Reader Utility

One-Touch Scanning for your Rugged Devices
The KeyWedge Barcode Reader Utility expands the capability of any Getac rugged device with a rear camera. No hardware. No upgrades. No SDK integration required. Simply install the app and you’ve got a one-touch rugged barcode scanner suitable for standard industrial field use, available on your Getac tablets. One download and you’re good to go.

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EXTENDED WARRANTY & SUPPORT OPTIONS

 

We are so confident in our fully rugged computing technology we include 3 years bumper-to-bumper accidental damage cover as standard across the fully rugged device range

 

Extended Device Warranty

To prolong the life of your product and increase your ROI, Getac offers extended device warranty from 3 to 5 years and beyond.

Self-Maintainer

To keep your devices functioning at peak performance, the Getac Self-Maintainer Program allows you to replace consumable parts in the field, reducing downtime and operational impact to your workforce during the warranty period.

  • Zero Downtime
  • Work to Your Schedule
  • Claim 2 Free Items per Device

Extended Battery Warranty

We understand battery performance is essential to ensure your mobile workforce remains productive. To maintain that performance across your product life-cycle we offer extended battery warranty options.

Extended Accessory Warranty

To ensure your accessories perform in-line with your total solution, we offer extended warranty options for years 4 and 5 on Getac-certified 3rd party docking stations and cradles.

Getac Service System (GSS)

By registering your devices on the Getac Service System (GSS), you have the ability to order replacement parts, purchase upgrades, manage your warranty and more. Features include:

  • Warranty Check
  • Getac System Recovery
  • Create Service Requests
  • Service and Repair
  • Single or Batch Product Registration
  • Drivers and Manuals

Custom Warranty Solutions

  • Pooled warranty to spread repairs over a “pool” of serial numbers
  • Custom warranty to protect consumable items like: stylus, tether, AC adapter, screen protector
 
Allow Getac Professional services to take your business to the next level, allowing enhanced productivity, reduced downtime and providing you with an empowered workforce.
Contact us or your Getac distribution partner today to start creating your perfect business solution.
 

Have any questions? Talk to us.


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