South Central Ambulance Service: Digitally Transforming Urgent Patient Care with the Getac UX10-IP Fully Rugged Tablet



South Central Ambulance Service NHS Foundation Trust (SCAS) serves a population of over seven million people in the UK, answering 500,000+ urgent calls a year. The unpredictable nature of callouts means ambulance crews must be ready for every eventuality, 24 hours a day, seven days a week. To do this, they need an on-board digital solution they can rely on to perform in demanding conditions, enabling them to gather crucial information and deliver appropriate treatment both safely and effectively.


Following a comprehensive technology review, SCAS replaced its fleet of aging field devices with 450 Getac UX10-IP fully rugged tablets and HAVIS secure docking stations. The UX10-IP’s powerful connectivity features and large 10.1” FHD LumiBond® 2.0 touch screen display makes data collection quick and easy, while a purpose-built design, including fully sealed buttons, means the device can be thoroughly disinfected after every callout.



With the Getac UX10-IP and HAVIS docks installed in the back of each ambulance, personnel can remotely access electronic patient care records (ePCRs) directly from the scene, giving them all the information they need to deliver fast, accurate care each time. Furthermore, SCAS opted to extend Getac’s standard three-year bumper-to-bumper warranty to five years, meaning personnel can take the devices wherever they need to go with complete peace of mind.

Download full case study


“Getac’s UX10-IP fully rugged tablets give our ambulance crews access to the crucial patient information they need, regardless of the location, weather conditions, or time of day. Their purpose built, sealed-button design also means they can be quickly disinfected in the field, enabling crews to move on to the next case without unnecessary downtime – something that’s been particularly valuable throughout the COVID-19 pandemic.”

Head of ICT Clinical Communications & Telemetry, SCAS

About South Central Ambulance Service

South Central Ambulance Service NHS Foundation Trust employs more than 4,500 staff, who, together with over 1,100 volunteers, provide a range of emergency, urgent care, and non-emergency healthcare services to over seven million people 24/7.
The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire, and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.
SCAS has headquarters in Bicester, Oxfordshire and Otterbourne, Hampshire. Both sites also house a Clinical Co-ordination Centre, where 999 and NHS 111 calls are received, clinical advice provided, and emergency vehicles dispatched if needed.

Explore the solutions which are helping South Central Ambulance Service

UX10 Fully Rugged Tablet

A versatile and portable tablet fully ready to deliver digital transformation in environments where rugged performance is required.

Have any questions? Let's talk!

contact-us-new-icon Contact Us