Public Safety

In-Car Fixed-Mount Getac Devices Enable Officers Access to Real-Time Information

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220 ambulances and fire trucks supported

300 plus units supported

V110 Small form factor gave spaces for crew in the cabs

Background

Altoona Police Department needed in-car fixed-mounted computing technology to ensure officers could access data from the county-wide CAD upgrade in real-time while remaining safe during highspeed interactions.

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Challenge

Altoona police department is one of 15 departments within Blair County, PA. The department’s previous in-car information solution needed to be refreshed. It was outdated and not compatible with the department’s upgraded CAD (Computer Aided Dispatch System).

With their previous CAD system, the department relied on a wireless mesh system. Still, it was only reliable if the police cars were within the geographical range of an antenna. The most significant challenge officers faced while accessing data was data transference. This meant that a cruiser moving at 60 miles an hour may not be able to successfully receive essential data because it is dependent on the level and speed of the switches. The closer a police cruiser was to the antenna, the stronger the signal was. The farther away the cruiser was from the antenna, the weaker the signal was.

Solution

Once the CAD system upgrades were underway, the other police departments in Blair County decided to do a county-wide computer configuration utilizing one solution provider. This would ensure that all departments in the county were equipped to maximize the benefits of the new CAD system and had access to real-time data and ROI. As each chief agreed to the type of solution, they began evaluating their specific use- computing and mounting needs – the chosen vendor would need to be able to meet the computing requirements of all the police departments within Blair County.

After the Altoona Police Department conducted thorough research and looked at multiple vendors, Getac’s F110 and S410 were chosen as the solution of choice for Blair County’s 15 departments and 64 police cruisers. Getac became their recommended solution thanks to the stated industry-leading B2B warranty, ruggedness, mil-spec + IP ratings, configurable options, engineering capabilities, service, and support.

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Benefits

The departments have seen improved efficiency while officers are out on patrol. Officers no longer need to go back to the station to do paperwork. They can now do it from the car immediately after an incident instead of relying on scribbled notes and memory. In turn, officers are now more visible in public because they spend less time at the station doing paperwork and spending more time on enforcement-related activities, promoting a sense of safety within the community.

  • Each department in the county now has access to real-time in-car information from the CAD system.
  • Some departments have also deployed TraCS Software, which handles ticketing, crash management reporting, and license plate recognition.
  • They have moved away from writing paper citations and now do them digitally and have printers installed which maximizes productivity and efficiency.

The Getac System Architect worked very closely with the IT department, which differentiates Getac service and support from our competitors beyond the product’s reliability. They were instrumental in helping the department ensure the barcode reader could communicate with their Tracks software. In terms of failure rate, It’s less than 1%.

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With their new Getac devices, dispatchers and 911 operators can now record and prioritize calls, record incident calls, identify the status and location of officers in the field, and effectively dispatch the needed personnel to respond to emergency situations.

Altoona Police Department

About Altoona PD

Altoona police department is one of 15 departments within Blair County, PA.

Explore the solutions which are helping Altoona PD

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