UTILITIES
ANGLIAN WATER
Relies on Getac Rugged Technology for Complex Service and Maintenance Operations Across the East of England
Challenge
Anglian Water is the largest water and water recycling provider in England and Wales by geographic area. Its field workforce is extensive, with service, maintenance, and repair operations taking place outside, all year round. As a result, Anglian needs digital devices that can be relied on day and night, in a wide range of temperatures and weather conditions.
Solution
Following a detailed market assessment, Anglian identified Getac as the ideal vendor for its needs. This was due to Getac’s diverse range of rugged solutions, comprehensive warranty, and ability to match products to the specific industry challenges Anglian’s different field teams were facing, from asset maintenance and telemetry commissioning to leak detection and fleet vehicle repairs.
Advantages
Since implementing Getac rugged technology across its field workforce, Anglian has been able to increase operational efficiency across its field workforce, meaning reduced leaks, improved performance, and higher levels of customer satisfaction throughout its network. In addition, Getac’s comprehensive warranty keeps unplanned downtime to a minimum and service levels high.
“Our field technicians and contractors faced ongoing issues after a previous move to Android tablets – from tool incompatibility to high device turnover. The Windows-based Getac S410 gave us the stability and compatibility that we needed, especially with critical tools like mapping software, Ovarro loggers, M365, and Oracle. In late 2024 we rolled out S410s across the Leakage team, which have delivered the seamless, productive experience we were looking for.”
Andy Hinchley
Leakage Delivery Manager
About ANGLIAN WATER
Anglian Water works alongside 3,000 alliance partners and contractors to operate and maintain 38,996 km of water mains and 76,355 km of sewers across the East of England. The region served by Anglian Water spans from Grimsby in the north to Southend-on-Sea in the south, and from Northampton and Milton Keynes in the west to Lowestoft and Great Yarmouth in the east. It’s home to three of the fastest-growing cities in the UK – Cambridge, Milton Keynes, and Peterborough. Anglian also serves Hartlepool on the North Sea coast.
Explore the solutions which are helping ANGLIAN WATER
S410 Rugged Laptop
The S410 is one of PCMag's Best Rugged Laptops in 2023. Its 14-inch, 1000 nits screen makes for easy reading under direct sunlight.
ZX10 Fully Rugged Tablet
The ZX10 10-inch Android tablet offers an exceptional solution combining intuitive operation and power efficiency with a slim versatile profile.