CBMRT operates 24/7, 365 days a year, and is recognised as an official 999 Emergency Service. Despite the COVID-19 pandemic, Penny says the number of callouts last year stood at 99 — only marginally less than the normal average of 120 especially when the country was in lockdown for many months. A notable change was that a higher proportion of incidents happened in the urban and rural area as people stayed local rather than the mountainous areas which for many months were closed. Typical scenarios include people who got lost while out walking, missing young people, bicycle accidents and ankle injuries.
While team safety is always top-of-mind, the pandemic brought about a change in procedure. CBMRT implemented a COVID-19 Manager to ensure adherence to the rules introduced when on call during