Custom Solutions Fit for Harsh Utility Environments
Tailored rugged for you, by you
Customizable by design
Utilities: From legacy to modernization

Utilities professionals and field workers have long trusted Getac to deliver reliable rugged solutions. As the sector fights to modernize, Getac is ready to collaborate with you to breathe new life into aging utilities systems and infrastructure. Work with our expert team to craft adaptable hardware and software solutions that meet your modernized needs.

Customized co-branding*
Appearance matters. Getac devices may be rugged, but offer a sweep of sleek and customizable branding options.
Emboss the devices with your company logos, display insignias during device boot-ups, or dress up the chassis in your organization’s colors – the possibilities are endless.
Co-branding with Getac not only enhances your brand image but also reflects a partnership built on trust. With over 35 years of expertise in rugged solutions, Getac provides your team with reliable devices that inspire confidence and showcase your professional identity.
*Additional criterias apply. Chat with us to find out more.

Mechanical modifications and peripheral development
Field engineers and utility professionals need tools that streamline their work, not slow them down. That’s where Getac shines. Designed with impressive modularity, we offer a wide range of docking options and mounting brackets, ensuring a seamless transition from vehicle to job site to office. Plus, you can tailor the dock to fit your vehicle or workspace perfectly, making your setup as efficient as possible.
Getac devices are also rugged to the core, but can be further customized to withstand extreme environments. From extra protection covers to battery protection pads, there’s so much you can do to keep your employees working with ease, whether in exposed outdoor environments or indoor.

Electrical modifications
Getac devices feature powerful, customizable components designed to support utility professionals. With the option to integrate RTK GPS technology, you gain centimeter-level accuracy by leveraging satellite and base station data—allowing field engineers to precisely determine locations for critical maintenance tasks.
You can further customize the I/O ports to seamlessly connect with legacy equipment, including PCMCIA readers and RS232 interfaces, ensuring compatibility with your existing tools.
For added versatility, Getac offers thermal camera integration, enabling professionals to detect heat signatures on electrical components, transformers, and pipelines without direct contact. This feature is ideal for tasks such as field inspections, power line monitoring, and detecting gas leaks, helping to enhance safety and efficiency on the job.

Customized BIOS
To streamline deployment and enhance ease of use, BIOS customization ensures that each device comes pre-configured with company-preferred settings right out of the box.
A popular customization includes presetting your device such that users can access essential company applications upon startup. This standardization simplifies device rollouts, reduces setup time, and ensures personnel can get to work without disruptions to familiar workflows.
Compliance Support
At Getac, we work to ensure that you can use your devices seamlessly wherever you operate. We can help with additional certification applications, testing, documentation, and ensuring adherence to specific standards.
Getac is a one-stop technology provider in every sense, highly versatile and adaptable to a wide range of specialized requirements. From design, hardware, or software modifications to single modification or a combination of changes, we are fully equipped to collaborate with you on a custom-fit solution.
Why customize with Getac?

End-to-end care at great value
Getac manages many supply and manufacturing functions, enabling us to quickly tailor products to your requirements – many of which are available at a lower Non-Recurring Engineering (NRE) fee.
Two of the most sought-after modifications, rugged connectors and integrated RTK GPS capabilities, enhance device compatibility while maintaining cost efficiency due to their widespread popularity.
Our customization team also provides end-to-end care, including solution validation and reporting to ensure seamless integration with existing systems. With in-house supply and manufacturing capabilities, we deliver quick turnarounds without compromising quality.

Expert and collaborative team
Getac’s team of experts have deep industry knowledge, technical know-how, and the passion to deliver extraordinary customer value and experience. You can depend on our experts to deliver adaptable solutions to swiftly meet your military requirements, enable further efficiency gains, and boost productivity and safety for your workforce.
Our Success Stories
Boosting Accuracy and Efficiency with High-Accuracy GPS
Utility companies require precise location data for infrastructure projects, but standard GPS in off-the-shelf devices often lack accuracy and precision, leading to potential delays.
Getac addressed this challenge by integrating customized Real-Time Kinematics (RTK) GPS solution into the ZX10 rugged tablet. Field engineers can now achieve high-precision positioning within 5cm, ensuring accurate measurements for critical tasks like infrastructure maintenance and construction. By streamlining data collection and verification processes through existing rugged devices, Getac empowers utilities companies to improve efficiency and accuracy in their field operations.
Enhanced Visibility in Any Environment
Field workers often operate in demanding outdoor environments, where harsh sunlight, extreme temperatures and weather conditions can hinder device visibility and performance.
Customize your rugged devices with LumiBond 2.0 technology, a proprietary solution offering the brightest displays (up to 1,500 nits) in the rugged device market. This ensures clear and readable screens even in the most challenging conditions, enabling field workers to accurately perform critical tasks, such as reading complex maps, inspecting infrastructure, and recording on-field data, regardless of the weather.
Customized Rugged USB-C Solution
Faced with frequency cable failures and service disruptions, a leading luxury automaker turned to Getac for a rugged laptop with customized rugged USB-C solution built for tough workshop conditions. The custom-designed cable offered superior durability, stable connectivity, and long-lasting performance—minimizing downtime, lowering replacement costs, and streamlining day-to-day operations across global maintenance teams.
READY TO WORKSHOP THINGS OUT?
Contact us today to schedule a demo or consult with our experts. We’re here to help you customise the perfect rugged solution for your unique needs.
