CUSTOM USER INTERFACE PREVENTS UNINTENTIONAL DEVICE ACTION IN THE FIELD
Your Industry Challenge, Our Solution
WHERE TRUST MEETS TECH:
GETAC’S REAL-WORLD SOLUTIONS SPAN MULTIPLE INDUSTRIES
Every company has its unique challenges. Getac is known to provide industry-tailored, rugged computing solutions that cater to your specific operational needs. Whether boosting efficiency, prioritizing safety, or lowering total cost, we make it our mission to develop a core understanding of your business goals. We consider your pain points, the context of your day-to-day work, and your desired outcome, which all lead to our perfect-fit solution— one with only the capabilities you need and want. We’ve collaborated with businesses in various fields and have generated hard results for each and every one of them. Let us do the same for you.
PREVENTING DATA LOSS WITH “POWER-Off” GESTURE CONFIRMATION
Intuitive Slide-to-Shutdown Feature Prevents Accidental Device Shutdown
Recommended for:
UTILITIES
MANUFACTURING
KEY FEATURES & BENEFITS
Read the full customization story.
THE INDUSTRY & COMPANY
Utility field teams depend on intuitive, user-friendly devices when handling critical tasks
This leading energy company provides smart home and utility services. Its technicians work on-site performing a range of services such as energy diagnostics, pressure checks, and system inspections. Often, these are done in busy, unpredictable conditions. In these cases, reliable, user-friendly rugged devices are essential to catching the easily avoidable user errors and in keeping operations seamless overall.
THE CHALLENGE & PAIN POINTS
Instinctive gesture causing unintentional device shutdown and loss of unsaved data
While working in the field, utility workers were accidentally powering off their rugged tablets by pressing the power button, interrupting important tasks like diagnostics or data entry. This minor mistake became a consistent problem for workers, and the unintentional shutdowns led to lost, unsaved readings, broken communication, and delayed reporting. The client needed a simple, realistic way to prevent this UI issue and protect data integrity in these everyday scenarios.
THE TAILORED SOLUTION
Getac deployed a custom 'slide-to-shutdown' software safeguard
To prevent accidental shutdowns, Getac customized the tablet with a software-based slide-to-shutdown feature. Now, even after pressing the power button, users still needed to actively confirm the shutdown using a slide gesture, minimizing instant unintended power-offs due to wrong button presses or vibration. The update enhanced device management, ensured data integrity, and boosted user confidence. Already applicable to all Getac tablets, this gesture confirmation power-off feature was also made scalable across global field teams and other action-heavy industries like manufacturing.
THE RESULTS & BENEFITS
Gesture confirmation protects data and keeps workflows running smoothly
With a small but effective software update, Getac helped this energy provider by resolving a common user interface issue—the unintentional button press. The added confirmation of the slide-to-shutdown feature ensured only intentional device power-offs would occur, greatly improving data reliability and operational continuity. Combined with Getac’s responsive support, tailored customization, and upgrade flexibility, this fix turned a small mistake and common annoyance into a meaningful improvement.
REAL-WORLD GETAC CUSTOMIZED SOLUTIONS
