Overview

 

Utility companies must balance cost-effectiveness, operational efficiency, and workforce mobility while addressing aging infrastructure, the shift toward sustainability, and the need for uninterrupted service.

We Understand the Challenges you Face

  • Finding customized solutions designed to fit your unique needs.
  • Ensuring devices last long, need little maintenance, and work reliably.
  • Getting intuitive training tools to support workforce transitions.
  • Increasing uptime with durable devices backed by strong warranties.
  • Ensuring reliable 4G, 5G, Wi-Fi, and GPS connectivity outdoors
  • Securing data with multi-factor authentication to prevent cyber threats.

Learn how Getac Supports Utility Enterprises

Industry leading warranties for reliability
Advanced services to increase uptime and boost efficiency
Rugged devices built for challenging environments
Durable design with docking compatibility Gamber-Johnson
Docking compatibility and  accessories
Comprehensive Windows and Android portfolio to meet diverse needs
Windows and Android portfolio for diverse needs
Cybersecurity for a Safer Tomorrow
Built-in cybersecurity to protect data
Software to enhance productivity
Energy Efficiency and Carbon Footprint
Energy-efficient solutions for sustainability

Success Stories

Enersuisse AG increases efficiency and reliability in field service with Getac rugged tablets
UTILITIES
Enersuisse AG increases efficiency and reliability in field service with Getac rugged tablets

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Enersuisse AG increases efficiency and reliability in field service with Getac rugged tablets
UTILITIES
Thames Water upgrades its field workforce with new Android-based ecosystem built on Getac’s ZX10 fully rugged tablet

WATCH VIDEO 

Romania’s Delgaz Grid Uses Getac’s F110 Models to Keep Their Customers Powered Up.
UTILITIES
Romania’s Delgaz Grid Uses Getac’s F110 Models to Keep Their Customers Powered Up.
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Utility Solutions

Getac’s Tailored Solutions for Utility Professionals

Customized Co-branding                            
Rugged devices with tailored branding options, perfect for utility personnel in the field or client meetings.
Mechanical Modifications                         
Modular, durable solutions for utility professionals—from vehicle docks to protection for harsh environments.
Electrical Modifications                           
Features like RTK GPS, customizable ports, and thermal cameras for power line monitoring and equipment inspections.
Customized BIOS                                  
Streamline device rollouts with pre-configured settings, faster setups, and seamless workflows for utilities professionals.
Compliance Support                                 
Expert guidance on certifications, industry standards, and tailored technology solutions to keep your operations efficient and compliant.

 

Browse Industry Applications

Smart Meter Reading and Installation
On-site Safety
Utility Asset Management
Workforce Management for Utilities
Mobile GIS, Surveying and Mapping

At Getac, we understand the varied needs across different utility sectors, and we offer tailored solutions for each. For example, in electric utility asset management, our rugged devices are designed to ensure reliability and continuous operations, even in challenging environments. 



Additionally, for water utility asset management, our rugged solutions ensure that the management of water distribution and infrastructure is both efficient and safe, promoting sustainability and reducing downtime.

Total Cost of Ownership

Rugged devices are revolutionizing the utility industry by streamlining field operations, integrating with ERP and IoT platforms, and boosting productivity with real-time data while reducing risks. 

The IDC InfoBrief explores these challenges, cost benefits, and tips for picking the right vendor.

Key insights include:

  • Cutting costs with better TCO.
  • Improving sustainability through energy and waste management.
  • Selecting the right vendor for long-term success
Total Cost of Ownership

Keep your Operations Running with Getac

 

In the utility asset management industry, uptime is critical. At Getac, we deliver more than rugged devices and software—we offer comprehensive warranties and support to keep your devices running smoothly.

Comprehensive Warranty & Coverage 
Comprehensive Warranty & Coverage 
  • Total Warranty Cover: Includes accidental damage to reduce repair costs and downtime. 
  • Bumper-to-Bumper Protection: Fixed costs with no surprises, giving you peace of mind. 
  • Fast Replacement: If we can’t repair your device, we’ll replace it with one of equal or better specs. 
Advanced Service & Repair Solutions 
Advanced Service & Repair Solutions 
  • Getac Service System (GSS): Track and manage repairs from return to delivery.
  • Return-to-Base Service: 3 years of repairs with genuine parts and qualified technicians.
  • Self-Maintainer Program: Perform in-house warranty repairs (available in the USA, Europe, Australia, and Mexico).
Built for Uptime 
Built for Uptime 
  • BIOS and firmware updates to address vulnerabilities with Intel and Insyde Software. 
  • Security updates to protect your systems and keep operations secure. 
Additional Services for Maximum Control 
Additional Services for Maximum Control 
  • Drivers & Documents: Quick access to essential updates. 
  • Getac Recovery Service: Simple solutions to restore device functionality. 
  • Extended Warranty Options: Add accidental damage or Keep Your SSD Warranty for extra peace of mind. 

With Getac, you're not just buying a device—you’re investing in reliable tools and support to help you maximize uptime for your operations.

Sustainability Commitment that Drives Excellence

 

At Getac, we’re dedicated to ESG principles, focusing on sustainability, ethics, and building trust with our management utility partners. By following global standards and promoting responsible practices, we support your operations while contributing to a better future.

Global Environmental Standards
Global Environmental Standards

We reduce the environmental impact of our rugged laptops and tablets by adhering to strict eco-friendly standards:

  • ISO 14001 certified for environmental stewardship
  • Compliance with ROHS, REACH, and WEEE directives
Energy Efficiency and Carbon Footprint
Energy Efficiency and Carbon Footprint

We prioritize energy efficiency and sustainability to support utility companies:

  • Energy Star and EPEAT-certified products for lower power use and strong performance
  • Transparent carbon footprint reporting
Cybersecurity for a Safer Tomorrow
Cybersecurity for a Safer Tomorrow

Protecting data is critical in the asset management for utilities industry, and Getac ensures top-tier security:

  • ISO 27001 certified for safeguarding sensitive information and systems
Ethical Sourcing and Social Responsibility
Ethical Sourcing and Social Responsibility

Our values ensure responsible sourcing across our supply chain:

  • Conflict Mineral Report available on request

Have any questions? Let's talk!