GETAC USE CASE
How Telecom Field Teams Accelerate Fiber Network Expansion with Getac K120 Rugged Tablets and B360 Fully Rugged Laptops
Telecommunications providers expanding fiber infrastructure rely on rugged mobile computers to support engineering and construction teams working in demanding outdoor environments.
In this deployment, a national U.S. telecom provider equipped field teams with Getac K120 fully rugged tablets and Getac B360 fully rugged laptops to survey terrain, access GIS mapping data, and manage fiber installation projects efficiently in the field.
Telecom Fiber Network Deployment Use Case Summary
A national U.S. telecommunications provider deployed Getac K120 fully rugged tablets and Getac B360 fully rugged laptops to support engineering and construction teams during a large-scale fiber network expansion project.
These rugged computers enable telecom field teams to access GIS data, survey terrain, manage engineering documentation, and coordinate fiber infrastructure installation directly in the field.
Customer: National U.S. Telecommunications Provider
Industry: Telecommunications
Solution: Getac K120 Rugged Tablets and Getac B360 Fully Rugged Laptops
Primary Use Case: Fiber network expansion and field service operations
Key Result: Reduced device failure rates, improved technician productivity, and accelerated fiber infrastructure deployment.
Engineering teams use the Getac K120 rugged tablet to survey terrain, overlay GIS mapping data, and review engineering plans in real-time. Construction crews rely on the Getac B360 rugged laptop to coordinate fiber installation, track progress, and document project activity across distributed work sites.
What rugged computers do telecom field teams use for fiber network deployment?
Telecommunications providers often deploy rugged tablets and laptops such as the Getac K120 fully rugged tablet and Getac B360 fully rugged laptop to support telecom field teams installing fiber infrastructure in demanding outdoor environments. These rugged computers enable technicians to access GIS mapping data, engineering drawings, and project documentation while coordinating fiber installation across distributed construction sites.
Telecom Field Operations Requirements
Telecommunications providers expanding fiber infrastructure rely on rugged mobile computers to support engineering and construction teams working across large geographic areas.
Telecommunications field operations require reliable rugged mobile computing platforms capable of supporting GIS mapping, engineering documentation, and real-time infrastructure deployment workflows. Devices such as the Getac K120 rugged tablet and the Getac B360 fully-rugged laptop enable field technicians to access critical project data directly in the field.
Telcom Field Teams Must Access:
- GIS mapping tools
- engineering drawings and CAD files
- project documentation
- real-time operational data
These tasks often occur in harsh outdoor environments where devices are exposed to dust, vibration, weather, and constant handling.
By deploying rugged computing solutions such as the Getac K120 rugged tablet and Getac B360 rugged laptop, telecom organizations ensure field teams maintain reliable access to mission-critical systems while supporting fiber network expansion and ongoing infrastructure maintenance.
Key Outcomes
Deployment of Getac K120 rugged tablets and Getac B360 fully-rugged laptops improved operational efficiency and reliability for telecom engineering and construction teams supporting fiber network expansion.
Key outcomes included:
- Improved reliability of rugged mobile computing devices used by engineering and construction teams
- Reduced device failure rates to below 1% and operational disruptions in demanding outdoor environments
- Enabled field technicians to survey terrain, access GIS data, and document installation progress directly from job sites
- Faster access to engineering documentation, CAD drawings, and real-time operational data
- Increased productivity across large-scale fiber network expansion projects
Overview
A nationwide telecommunications provider was expanding critical fiber infrastructure across multiple regions to meet growing demand for high-speed connectivity. Engineering and construction teams were responsible for surveying terrain, mapping fiber routes, digging trenches, and installing network infrastructure across diverse outdoor environments.
Reliable mobile computing was essential for accessing engineering documentation, coordinating field operations, and documenting installation progress throughout these projects. However, the organization’s existing field technology was not designed to withstand the demanding conditions technicians encountered in the field.
To support the scale and complexity of its large-scale fiber deployment initiatives, the provider needed a rugged computing platform capable of supporting distributed field teams and maintaining reliable access to mission-critical systems.
Devices such as the Getac K120 fully rugged tablet and Getac B360 fully rugged laptop provide telecom field teams with mobile computing platforms designed to operate in harsh outdoor environments while minimizing device failures and operational downtime.
Challenge
The telecommunications provider faced several challenges with its existing mobile computing systems as engineering and construction teams worked to expand fiber infrastructure across demanding outdoor environments.
Field technicians relied on mobile devices to access GIS mapping tools, review engineering drawings, plan fiber routes, and document installation progress. However, the laptops and tablets previously used in the field were not designed to withstand the harsh conditions encountered during these projects.
Unlike purpose-built rugged computers, these devices frequently failed when exposed to dust, vibration, and extreme weather.
As a result, teams experienced several operational challenges:
- Field devices frequently failed when exposed to harsh outdoor conditions
- Limited battery life interrupted critical field workflows
- Repair cycles often required two to three weeks, delaying infrastructure projects
- Device failures caused costly downtime for field technicians
To keep fiber deployment initiatives on schedule, the organization required a rugged mobile computing solution capable of supporting telecom field operations in harsh outdoor environments while reducing device failures and operational downtime.
Solution
After evaluating multiple rugged computing solutions, the telecommunications provider deployed 11,000 Getac K120 rugged tablets for engineering teams and 8,000 Getac B360 fully rugged laptops for construction crews supporting nationwide telecom fiber expansion projects.
The devices were selected for their ability to support demanding outdoor workflows and deliver reliable performance in harsh field environments.
Key capabilities included:
- Sunlight-readable LumiBond® displays that allow technicians to work outdoors in bright conditions
- Hot-swappable batteries that support uninterrupted field operations during long shifts
- Rugged durability designed to withstand vibration, weather, and constant handling on construction sites
- Advanced connectivity that enables access to engineering systems and operational data in real time
These rugged computing capabilities enabled field teams to work efficiently across diverse environments while maintaining reliable access to critical project data. The deployment supports thousands of field technicians responsible for surveying terrain, installing fiber infrastructure, and documenting network expansion projects nationwide.
Getac K120 – Engineering Teams
Engineering teams use the Getac K120 rugged tablet to survey terrain, overlay GIS mapping data, review engineering drawings, and access project documentation directly at fiber installation sites.
Getac B360 – Construction Crews
Construction crews rely on the Getac B360 fully rugged laptop to coordinate installation work, access network design documentation, manage work orders, and document project progress in real time.
Results
The deployment of Getac K120 rugged tablets and Getac B360 fully rugged laptops significantly improved the reliability and productivity of the telecommunications provider’s field operations.
Device reliability improved dramatically, with failure rates dropping to below 1 percent. Repair turnaround times were also reduced from two to three weeks to less than 72 hours, minimizing downtime for engineering and construction teams.
Field technicians can now access critical project data without interruption, enabling them to survey terrain, map fiber routes, and document installation progress directly from job sites.
These improvements have helped the telecommunications provider accelerate fiber network deployment while reducing operational disruptions and project delays across large-scale infrastructure projects.
Operational Reliability for Telecom Field Teams
Telecommunications infrastructure projects often require technicians to work in demanding environments where devices are exposed to weather, vibration, dust, and constant movement.
Reliable rugged computing is essential for organizations managing large-scale fiber deployment projects, where telecom field teams must remain connected to engineering systems and operational data at all times.
By deploying Getac K120 rugged tablets and Getac B360 fully rugged laptops, the telecommunications provider strengthened the reliability of its field technology environment and ensured engineering and construction teams could complete critical fiber infrastructure projects without technology disruptions.
Frequently Asked Questions
What problem did the telecommunications provider need to solve?
The telecommunications provider needed reliable mobile computing to support engineering and construction teams expanding fiber infrastructure across demanding outdoor environments. Existing laptops and tablets frequently failed in the field, causing downtime, delayed projects, and limited access to critical engineering systems.
What rugged computing solution was deployed?
The organization deployed Getac K120 rugged tablets for engineering teams and Getac B360 fully rugged laptops for construction crews to support telecom field operations during large-scale fiber network expansion projects.
How are rugged devices used in telecom field operations?
Engineering teams use rugged tablets such as the Getac K120 to survey terrain, overlay GIS mapping data, and review engineering drawings directly in the field. Construction crews rely on rugged laptops such as the Getac B360 to coordinate installation work, access network documentation, manage work orders, and document fiber installation progress in real time.
What results did the telecommunications provider achieve?
After deploying rugged mobile computing, device failure rates dropped to below 1 percent, and repair turnaround times were reduced from two to three weeks to less than 72 hours. These improvements reduced downtime and allowed field teams to complete fiber deployment projects more efficiently.
Why are rugged computers important for telecom infrastructure projects?
Telecommunications infrastructure projects require technicians to work in environments where devices are exposed to weather, vibration, dust, and constant handling. Rugged computers provide the durability and reliability needed to maintain continuous access to engineering systems, GIS data, and project documentation while working in these demanding conditions.
What computers do telecom field engineers use for fiber network deployment?
Telecom field engineers often rely on rugged tablets and laptops such as the Getac K120 fully rugged tablet and Getac B360 fully rugged laptop to access GIS mapping tools, review engineering plans, and document fiber installation progress while working in harsh outdoor environments.
Download the Telecom Fiber Deployment Use Case
Learn how a national U.S. telecommunications provider improved field operations during large-scale fiber network expansion by deploying Getac K120 rugged tablets and Getac B360 fully rugged laptops. Download the full use case to see how rugged mobile computing helps telecom field teams access GIS data, engineering documentation, and project information in demanding outdoor environments.
Learn More About The Getac B360
GETAC B360
Designed for demanding field environments, the Getac B360 fully rugged laptop delivers powerful performance, reliable connectivity, and durability for mission-critical operations. With advanced Intel® Core™ processing, hot-swappable batteries, and a sunlight-readable display, the B360 enables professionals to access real-time data and stay productive in patrol vehicles, industrial sites, and other challenging work environments.
