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SERVICE DELIVERED.

With one of the lowest annual failure rates in the computer industry, Getac computers are built-to-survive. If one does need repair, we want to make it as convenient as possible. That's why Getac rugged computers are serviced by FedEx TechConnect - a fast, convenient and reliable service so you can quickly get back to doing what you do best.

Self Maintenance

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Setup & Track Repair
United States

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Setup & Track Repair
Canada

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Convenient FedEx® Dropoff and Shipping.

With over 1,800 FedEx Office locations nationwide and FedEx dropoff locations on most US military bases, it’s easy to find a dropoff location convenient to you.

Manage and Track Repairs Online 24/7.

You can easily keep up to date on the status of your repair by tracking the inbound shipment, the repair and the return shipment back to you online at your convenience 24/7.

Repairs Completed in as Little as One Day.

When you absolutely need the computer back in a hurry, you can upgrade to Priority Care service and receive Front of QueueSMpriority, overnight shipping and your unit back in as little as 48 hours.

Convenient FedEx® Dropoff and Shipping.

With over 1,800 FedEx Office locations nationwide and FedEx dropoff locations on most US military bases, it’s easy to find a dropoff location convenient to you.

Manage and Track Repairs Online 24/7.

You can easily keep up to date on the status of your repair by tracking the inbound shipment, the repair and the return shipment back to you online at your convenience 24/7.

Repairs Completed in as Little as One Day.

When you absolutely need the computer back in a hurry, you can upgrade to Priority Care service and receive Front of QueueSMpriority, overnight shipping and your unit back in as little as 48 hours.

Getac Diagnosic Assistant

When your Getac device is not working as intended, The Getac Diagnostic Assistant will run a diagnostic evaluation on your device to determine the best course of action to get your device back to maximum performance.

Learn more

State-Of-The-Art Repair Facility.

Technology repair specialists, certified by Getac, provide diagnostics, repair, re-image and upgrade services with quality assurance methodologies designed to verify that everything is working properly.

Genuine Parts.

Getac warranty repairs are carried out by expert technicians using Getac original production parts.

Shorter Transit Times.

The FedEx TechConnect repair center is centrally located in Memphis, Tennessee near the FedEx central hub. End-of- runway location ensures shorter time in transit for express shipments and 3 day or less transit by FedEx Ground for most of the US.

TRACK IT. BELIEVE IT.

DOOR TO DOOR CHAIN OF CUSTODY.

FedEx is a trademark of Federal Express Corporation. Used by permission. Service Delivered and Front of Queue are service marks of Getac, Inc.