Key Takeaways
- Getac rugged tablets and laptops give frontline teams real-time access to work orders, digital manuals, and shipment tracking at the point of operation, helping reduce AOG downtime. Devices often selected include UX10, UX10-EX, F110, F110-EX, ZX10, ZX80, F120, and V120.
- ATEX and IECEx certified options like UX10-EX, F110-EX, and ZX80-EX enable safe digital workflows during refueling and in other hazardous airport environments where explosive atmospheres may exist.
- High-brightness, glove-and-rain touch displays and 6 ft drop, IP66+ ruggedness keep devices usable on the ramp, apron, and hangar in bright sun, dust, wind, rain, and temperature extremes.
- Built-in connectivity such as Wi-Fi 6E/7 and optional 4G/5G with dedicated L1/L5 GPS supports real-time coordination across maintenance, logistics, and ground handling during urgent AOG events.
- Getac Essential Suite software helps IT deploy, monitor, and secure devices at scale, supporting mobile workflows like digital inspections, barcode/RFID parts verification, and shipment visibility.
AOG Logistics Overview
What is AOG logistics and why does it matter?
Aircraft on Ground (AOG) logistics is the rapid transportation and delivery of essential parts or services to an aircraft grounded due to unscheduled maintenance. It is critical because a grounded aircraft stops generating revenue and triggers cascading delays across tightly timed flight networks, impacting both operational costs and customer satisfaction.
What are the common causes and impacts of AOG situations?
AOG events are typically triggered by mechanical failures, missed inspections, or unexpected part replacements. These situations lead to flight cancellations, aircraft swaps, and crew reassignments, creating significant disruption across airport operations.
How are AOG logistics processes managed and prioritized?
To minimize downtime, aviation teams follow a structured four-stage strategy:
Identification & Prioritization
Detecting the event and assigning a severity level based on safety risk, part criticality, and schedule impact.
Classification & Triage
Categorizing repair needs to immediately allocate the correct engineering and logistics response.
Communication & Coordination
Utilizing rugged mobile devices on the ramp to maintain rapid, clear communication between ground staff, engineers, and suppliers.
Decision-Making & Allocation
Making informed choices on parts sourcing and the most efficient transportation method based on real-time data.
Related Solutions
Windows Tablets and Laptops
UX10
IP66, 6 ft drop, optional 5G, 1,000 nits display, optional RFID/barcode, optional bridge battery and high-capacity batteries. UX10-EX available.
F120
IP66, 6 ft drop, 1,200 nits display with glove and rain touch, optional 5G and dedicated GPS, optional barcode reader and RFID.
F110
Fully rugged 11.6 inch tablets, IP66, MIL-STD-810H/461G, optional ATEX/IECEx for F110-EX, hot-swappable dual batteries, 1,200 nits sunlight readable display. F110-EX available.
V120
Fully rugged 12.2 inch laptop, IP66, MIL-STD-810H, optional 4G/5G, dedicated GPS, hot-swappable batteries, 1,000 nits display.
Android Tablets
ZX10
Fully rugged 10.1 inch Android tablets with Wi-Fi 6E, optional 4G/5G and dedicated L1/L5 GPS, IP66, 6 ft drop, hot-swappable batteries, optional barcode and NFC. ZX10-EX available.
ZX80
Fully rugged 8 inch Android tablets, IP67, 6 ft drop, optional ATEX/IECEx for ZX80-EX, lightweight for single-hand use, optimized for field mobility. ZX80-EX available.
Software
Getac Essentials Suite
The Getac Essentials Suite provides Getac Management for Android configuration at scale. A Cloud-based configuration and management solution that brings scalability, precision, and over- the-air convenience to Getac Android ownership.
Getac Solutions for AOG Logistics
How does Getac specifically address these industry challenges?
Getac provides a combination of hardware and software designed for the unique demands of the aviation environment:
Enhancing Field Operations
Rugged tablets and laptops allow technicians to access technical manuals and sign off work orders at the aircraft, reducing return-to-desk delays.
Automated Refueling Solutions
Getac's rugged devices power automated refueling systems (such as those at Istanbul Airport), optimizing turnaround times.
Specialized Safety for Hazardous Zones
Getac’s ATEX-certified models (UX10-EX, F110-EX, ZX80-EX) are safe for use near explosive atmospheres in refueling and maintenance zones.
How do airlines and MROs optimize inventory and shipping for AOG readiness?
Effective readiness begins with predictive maintenance technologies that analyze failure patterns, allowing for the proactive stocking of high-failure components. To further reduce delays, airlines maintain strong supplier relationships with pre-negotiated SLAs and 24/7 procurement channels.
For transportation, airlines utilize capacity planning and ULD optimization software to prioritize urgent parts on passenger or freighter flights while strictly maintaining aircraft weight and balance constraints.
Which technologies and tools are essential for modern AOG logistics?
To achieve visibility and minimize manual errors, AOG operations integrate three core technical pillars:
- Unified Software Ecosystems: Digital tools for work orders, shipment status, and alerting that unify data across all stakeholders.
- Integrated Supply Chain Systems: Integration with ERP and inventory systems that use predictive insights to ensure parts are replenished before they reach zero stock.
- Advanced Tracking & Visibility Tools: Using GPS for live shipment ETAs, RFID for warehouse-to-ramp traceability, and EDI for seamless data exchange between stakeholders.
Future Trends and Innovations in AOG Logistics
How will AI, digitalization, and sustainability shape AOG operations?
AI-driven maintenance and inventory planning, broader mobile digitization of field workflows, and greener transport options are advancing AOG responsiveness and cost control.
FAQs
Teams combine shipment GPS, RFID-tagged parts, barcode scanning, and EDI integrations to maintain end-to-end visibility from warehouse to ramp, improving ETA accuracy and accountability.
Mobile access to work orders, manuals, and inspection checklists reduces back-and-forth to offices, speeds sign-offs, and cuts errors with real-time data capture and collaboration.
Conclusion
AOG logistics relies on fast identification, coordinated decisions, and precise parts sourcing and transport. Real-time visibility, mobile data capture, and durable devices help aviation teams reduce turnaround time and safely return aircraft to service. Getac rugged tablets and laptops like UX10, UX10-EX, F120, F110, F110-EX, ZX10, ZX80, ZX80-EX, and V120, combined with the Getac Essential Suite, enable connected, accurate, and scalable field operations across airport environments.
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