INTRODUCING GETAC TOTAL WARRANTY COVER (BUMPER-TO-BUMPER)
Our fully rugged product warranty includes accidental damage, ensuring enhanced total cost of ownership (TCO).
WE’VE GOT YOU COVERED
The average repair cost is €400 - €600, not including downtime and lost revenue to your business. Bumper-to-Bumper solves the problem.
No Unexpected Costs
Hassle-free Collection (Pack & Collect)
Reduced Operating Expense
Our Warranty Cover
Our warranty packages cover all system components in line with terms and conditions covering product failures under normal and anticipated usage. Extremely cost-effective, it guarantees Getac quality repairs in the event of a product failure.
Pack & Collect Logistics
Return to Base Logistics
*The above service offering is only applicable on products purchased after 1st May 2017 and for collections within the European Economic Area, Switzerland & the United Kingdom. For any warranty query, please contact the Getac service team for further information at [email protected].
The Industry's Leading Semi-Rugged Warranty
Pack & Collect provides a hassle-free return service for Getac devices that fail under warranty.
If your equipment fails, we will send an express courier to pack it in appropriate packaging for dispatch to one of our service hubs. Once repaired, Getac will return it in the same way, fully protected.
OUR EUROPEAN PACK & COLLECT SERVICE
DAY 2 - 4
GIVING YOU CONTROL WITH GETAC’S
The Self-Maintainer program empowers you to perform limited warranty-protected repairs on Getac products without shipping them to Getac’s Repair Centre.
Work to Your Schedule
Claim 2 Free Items per Device
*The items included in the self-maintainer program are dependent on the model.
OUR WARRANTY COVER AND SUPPORT SERVICES
ADDITIONAL WARRANTIES AND SERVICES
GETAC SERVICE SYSTEM (GSS)
GSS allows you to track a device sent for repair at every stage, from its return to Getac through its repair and delivery back to you. It also allows you to see the details of the repair work performed and to manage the details of the device’s delivery for maximum convenience.