Overview
Utility companies must balance cost-effectiveness, operational efficiency, and workforce mobility while addressing aging infrastructure, the shift to sustainability, and the demand for uninterrupted service.
We Understand the Challenges you Face
- Finding customised solutions designed to fit your unique needs
- Ensuring devices last, need little maintenance, and work reliably
- Getting intuitive training tools to support workforce transitions
- Increasing uptime with durable devices backed by strong warranties
- Ensuring reliable 4G, 5G, Wi-Fi, and GPS connectivity in challenging environments.
- Securing data with multi-factor authentication to prevent cyber threats
Learn how Getac Supports Utility Enterprises
Industry-leading warranties for reliability
Advanced services to minimise downtime
Rugged reliable devices
Docking compatibility and accessories
Comprehensive Windows and Android portfolio
Built-in cybersecurity features
Software designed to enhance operations
Energy-efficient solutions for sustainability
Success Stories
UTILITIES
Enersuisse AG increases efficiency and reliability in field service with Getac rugged tablets
UTILITIES
Thames Water upgrades its field workforce with a new Android-based ecosystem built on Getac’s ZX10 fully rugged tablet
UTILITIES
Romania’s Delgaz Grid Uses Getac’s F110 Models to Keep Their Customers Powered Up
READ MORE →
Our Solutions
Rugged Laptops
Built to Endure, Engineered to Perform
Rugged Tablets
Mobile Solutions for Maximum Comfort
Warranties
Zero Surprises – Warranty Coverage You Can Trust
Service Portal
Your Hub for Support – Warranty, Repairs, and More
Compatibility with Docking Providers
Seamless Integration with Leading Docking Stations
Android Solutions
Lower Costs, Higher Efficiency with Getac Android Solutions
Software for Utilities
Achieve More by Optimising Your Equipment
Barcode Readers
Hardware or Software – The Right Scan for Every Job
Getac Assist
Real-Time Support for Field Operations
Getac’s Tailored Solutions for Utility Professionals
Compliance Support →
Expert guidance on certifications, industry standards, and tailored technology solutions to keep your operations efficient and compliant.
Browse Industry Applications
At Getac, we understand the varied needs across different utility sectors, and we offer tailored solutions for each. For example, in electric utility asset management, our rugged devices are designed to provide reliability and continuous operations, even in challenging environments.
Additionally, for water utility asset management, our rugged solutions are designed to help make water distribution and infrastructure management more efficient and safer, while supporting sustainability goals and minimising downtime.
Total Cost of Ownership
Rugged devices are revolutionising the utility industry by streamlining field operations, integrating with ERP and IoT platforms, and boosting productivity with real-time data while reducing risks.
The IDC InfoBrief explores these challenges, cost benefits, and tips for picking the right vendor.
Key insights include:
- Cutting costs with better TCO.
- Improving sustainability through energy and waste management.
- Selecting the right vendor for long-term success.
Keep your Operations Running with Getac
In the utility asset management industry, uptime is critical. At Getac, we deliver more than rugged devices and software—we offer comprehensive warranties and support to keep your devices running smoothly.
Comprehensive Warranty & Coverage
- Total Warranty Cover: Includes accidental damage to reduce repair costs and downtime.
- Bumper-to-Bumper Protection: Fixed costs with no surprises, giving you peace of mind.
- Fast Replacement: If we can’t repair your device, we’ll replace it with one of equal or better specs.
Advanced Service & Repair Solutions
- Getac Service System (GSS): Track and manage repairs from return to delivery.
- Return-to-Base Service: 3 years of repairs with genuine parts and qualified technicians.
- Self-Maintainer Programme: Perform in-house warranty repairs (available in the USA, Europe, Australia, and Mexico).
Built for Uptime
- BIOS and firmware updates to address vulnerabilities with Intel and Insyde Software.
- Security updates to protect your systems and keep operations secure.
Additional Services for Maximum Control
- Drivers & Documents: Quick access to essential updates.
- Getac Recovery Service: Simple solutions to restore device functionality.
- Extended Warranty Options: Add accidental damage or Keep Your SSD Warranty for extra peace of mind.
With Getac, you're not just buying a device—you’re investing in reliable tools and support to help you maximise uptime for your operations.
Sustainability Commitment That Drives Excellence
At Getac, we’re dedicated to ESG principles, focusing on sustainability, ethics, and building trust with our management utility partners. By following global standards and promoting responsible practices, we support your operations while contributing to a better future.
Global Environmental Standards
We reduce the environmental impact of our rugged laptops and tablets by adhering to strict eco-friendly standards:
- ISO 14001 certified for environmental stewardship
- Compliance with ROHS, REACH, and WEEE directives
Energy Efficiency and Carbon Footprint
We prioritise energy efficiency and sustainability to support utility companies:
- Energy Star and EPEAT-certified products for lower power use and strong performance
- Transparent carbon footprint reporting
Cybersecurity for a Safer Tomorrow
Protecting data is critical in asset management for utilities industry, and Getac provides top-tier security:
- ISO 27001 certified for safeguarding sensitive information and systems
Ethical Sourcing and Social Responsibility
Guided by our values, we actively promote responsible sourcing across our global supply chain.
- Conflict Mineral Report available on request