
Top 10 Dealership Services Strategies That Yield Results
As fixed operations make up half of a dealership’s gross profit, there is an opportunity to improve dealership services retention and profitability through a trust-building customer experience. Research shows more than 43% of car owners choose to use third-party servicing centres, rather than return to an original equipment manufacturer dealer service department for their servicing needs. Car owners are more likely (73%) to use dealership service […]