UTILITIES

Romania’s Delgaz Grid Uses Getac’s F110 Models to Keep Their Customers Powered Up.

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Challenge

On a daily basis, Delgaz Grid field operators work to fulfill repair and maintenance demands for gas and electrical services. Mobile gas leak detection labs must have a way to communicate information gathered in real-time while remaining fully remote and on-site maintenance for smart meters requires QR code scanning to determine the necessary repairs to get electricity back up and running.

Solution

Getac’s F110 tablets integrate perfectly into their everyday operations. They are built rugged to withstand occupational drop hazards and hold up in the heat, cold, snow, and rain. Built-in barcode scanning and GPS capabilities allow for seamless operations with no additional hardware needed.

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Benefits

Getac devices meet challenges while delivering high performance and endurance. Low replacement rate, a good quality-price ratio, and fast customer service make Getac a valuable provider. Overall, Getac provides a reliable and powerful custom solution that meets Delgaz Grid requirements with ease. With the F110, operators have the freedom to resolve issues quickly and efficiently, leading to high customer satisfaction.

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“In our aim to distribute energy and increase the level of satisfaction of our customers, at Delgaz, we pioneer the use of digitalization of every link of the chain. With Getac F110, we go a step further in this process by facilitating our field operators with real-time information, which is translated into faster response and repair, and, thus, a happier customer”

Florin Mariuca
IT Manager

About Delgaz Grid

Delgaz Grid is a company part of the E.ON Romania group, the first integrated distributor of electricity and natural gas in Romania. Delgaz operates a natural gas network with a length of over 24,000 km, respectively an electricity network of over 83,000 km. They serve, in total, about 3 million customers and believe in providing those customers with fast service and a high quality experience.

Explore the solutions which are helping Delgaz Grid

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F110 Fully Rugged Tablet

The new F110 fully-rugged tablet offers an easy-to-carry profile, a comfortable touchscreen, and more power to run your general office and industry-specific applications with ease.

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