Getac X500

Large screen. Endless expansion.

If you need a larger 15.6 inch display, a high-definition display or the ability to add PCI or PCIe cards, take a look at the powerful X500.

Large screen. Endless expansion.

The X500 ultra rugged computer remains our flagship model. By combining powerful Intel 7th generation Quad-Core processors with a brilliant 15.6 inch full HD display and endless expansion, the X500 is a powerful ultra rugged notebook we've ever made.

Larger High-Definition Display

The X500 features a massive 15.6 inch Full HD 1080p widescreen display delivering crystal-clear high def. Configure yours with the NVIDIA® GeForce® GTX1050 discrete graphics with 4GB dedicated memory and you will get faster speeds (frames per second) with incredible responsiveness.

Sunlight-Readable Display

Available on every X500 is the advanced QuadraClear® display. Getac's QuadraClear® solution combines proprietary technologies for both screen brightness and anti-reflectivity to reduce the sunlight's reflectivity and provides a more effective contrast rate than other displays, while still maintaining the battery life you need in the field.

The QuadraClear® display is powered by LEDs that provide an energy efficient display that is mercury-free, durable and consistent in brightness over time.

Next Generation Processors

With a state-of-the-art 2.9 GHz Intel Core i7 Quad-Core Processor, the X500 is a powerful fully rugged computer ever made. The Quad Core Processor is ideally suited to handle the multi-tasking necessary in todays complex work environments.

Easy Access to Protected Connections and Ports

With four USB 3.0 ports, two serial ports, dual Ethernet ports and a VGA port among others, the X500 has plenty of ports to connect the peripherals that you use.

Built To Survive™

Only Getac manufactures rugged computers down to the chassis. Built from high quality magnesium alloy, the X500 features four main casings specifically engineered to protect the computer against drops, shocks, spills, vibration and more. The sealed design of the X500 protects it against dust and moisture. The X500 has been independently tested and certified to MIL-STD-810G, IP65, MIL-STD-461G and ANSI/ISA 12.12.01 standards.

Getac X500 Features

Turbo Boost

When you run a processor-intensive application on the X500, the processor frequency in the active cores will dynamically increase up to 3.9GHz, providing the performance increase necessary for a timely response to mission critical information.


Every Getac X500 includes Hyper-Threading allowing you to run demanding applications simultaneously while maintaining system responsiveness. With Hyper-Threading, the X500 keeps the system more secure, efficient, and manageable while minimizing impact on productivity.

RAID Storage

The X500 can be configured with dual 500GB drives with RAID 0 or RAID 1 with Windows Server 2016 providing either maximum capacity and performance or mirror drives for maximum protection, depending on your needs. For a full rugged server with up to 5TB of storage and dedicated RAID card supporting RAID 0, 1 & 5 - visit the X500 Server page.

Core Manufacturer

Getac is one of the largest manufacturers of magnesium alloy computer chassis in the world. Our expertise in manufacturing the housing itself provides key insight into how to make them stronger.

Sealed Ports and Doors

Sealed doors and ports provide an ingress protection against dust, moisture and water, allowing the X500 to be certified to an IP65 rating.

Industry's best 5-Year Warranty

Our new Bumper–to–Bumper fully rugged warranties go beyond the expected to protect your productivity.

Accidents can take your equipment out of service when you least expect it, especially in a rugged environment, which can cause costly equipment downtime. That is why Getac has introduced accidental damage as standard under our Bumper-to-Bumper warranty, to help minimize your enterprise IT costs. Bumper-to-Bumper is your hassle-free guarantee. That means you can depend on us to have your unit back in service within days.

Standard 5 years Bumper-to-Bumper

For full details of the warranty protection, see the Terms and Conditions.

*Images shown are for reference only. Actual product may vary due to product enhancement.


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Operating System

Windows 10 Pro i
Windows 10 IoT Enterprise

Mobile Computing Platform

Intel® Core™ i5-7440EQ 2.9GHz
Max. 3.6GHz
- 6MB Intel® Smart Cache

Platform options:
Intel® Core™ i7-7820EQ 3.0GHz
Max. 3.7GHz
- 8MB Intel® Smart Cache

VGA Controller

Intel® HD Graphics 630


15.6" TFT LCD FHD (1920 x 1080)
Protection film
1,000 nits QuadraClear® sunlight readable display

Storage & Memory

Optional: 16GB / 32GB / 64GB DDR4 ii

Optional: 1TB SATA HDD
Optional: 1TB / 2TB SATA SSD


LED backlit membrane keyboard with integrated numeric keypad
Optional: LED backlit rubber keyboard

Pointing Device

- Touchpad with two buttons

Expansion Slots

Smart card reader x 1
ExpressCard/54 x 1
Optional: PCMCIA Type II x 1

Multimedia Bay

DVD super multi drive
Optional 2nd storage: 500GB HDD / 1TB HDD / 512GB SSD / 1TB / 2TB SSD
Optional 2nd battery: 10.8V, 9240mAh, 99.8Wh

I/O Interface

Audio input (Mini-jack) x 1
Audio output (Mini-jack) x 1
DC in Jack x 1
USB 3.2 Gen 1 Type-A x 4
LAN (RJ45) x 2
HDMI 1.4 x 1
Docking connector x 1
External VGA (15-pin; D-sub) x 1
Serial port (9-pin; D-sub) x 2
Optional: FHD webcam x 1
Optional: RF antenna pass-through for GPS iii, and WLAN

Communication Interface

10/100/1000 base-T Ethernet
Intel® Dual Band Wireless-AC 8265, 802.11ac
Bluetooth (v4.2) iv
Optional: Dedicated GPS

Security Features

TPM 2.0
Kensington lock
Intel® vPro® Technology
Smart card reader


AC adapter (150W, 100-240VAC, 50/60Hz)
Li-ion battery (10.8V, 9240mAh, 99.8Wh)
Optional: Multimedia bay 2nd Li-ion battery (10.8V, 9240mAh, 99.8Wh)

Dimension (W x D x H) & Weight

410 x 320 x 65mm (16.1" x 12.6" x 2.5")
5.2 kg (11.4 lbs) v

Rugged Features

MIL-STD-810H certified
IP65 certified
MIL-STD-461G certified vi
Vibration & drop resistant
Full magnesium alloy case
Shock-protected removable HDD
Optional: ANSI/UL 121201, CSA C22.2 NO. 213 (Class I, Division 2, Groups A, B, C, D) vii

Environmental Specifications

Temperature viii:
- Operating: -20°C to 55°C / -4°F to 131°F xi
- Storage: -40°C to 71°C / -40°F to 160°F
- 95% RH, non-condensing

Pre-installed Software

Getac Utility
Getac Geolocation
Optional: Absolute Persistence®

Optional software

Getac Device Monitoring System (GDMS)


Battery (10.8V, 9240mAh, 99.8Wh)
AC adapter (150W, 100-240VAC)

Battery (10.8V, 9240mAh, 99.8Wh)
Multimedia bay 2nd Storage
Multimedia bay 2nd battery (10.8V, 9240mAh, 99.8Wh)
Multi-Bay charger (Dual-Bay)
Multimedia bay DVD super multi drive
AC adapter (150W, 100-240VAC)
Office dock AC adapter (150W, 100-240VAC)
MIL-STD-461 AC adapter (150W, 100-240VAC)
Protection film
PCI or PCI-Express 3.0 expansion unit (x2 slots) ix
Vehicle dock x
Office dock x
Spare SSD kit

Bumper-to-Bumper Warranty

Accidents can take your equipment out of service when you least expect it, especially in a rugged environment, which can cause costly equipment downtime.
That is why Getac has introduced accidental damage as standard under our Bumper-to-Bumper warranty, to help minimize your enterprise IT costs.
Bumper-to-Bumper is your hassle-free guarantee. That means you can depend on us to have your unit back in service within days.

5 years Bumper-to-Bumper

  1. Windows 10 Pro is a Windows 11 Pro downgrade license. From 14th October 2025, Windows 10 is going to End of Service. Windows 10 will not be upgradable to Windows 11 and will no longer be eligible to receive Microsoft security updates.
  2. Share memory size may vary by different operating system and RAM size.
  3. Optional RF antenna pass-through for GPS, PCI or PCI-Express expansion unit are mutually exclusive options.
  4. Bluetooth performance and connectable distance may be subject to interference with the environments and performance on client devices, users may be able to reduce effects of interference by minimizing the number of active Bluetooth wireless devices that is operating in the area.
  5. Weight and dimensions vary from configurations and optional accessories. Depth including hard handle.
  6. MIL-STD-461 150W AC adapter sold separately.
  7. PCI or PCI-Express 3.0 expansion unit is not available with ANSI/UL 121201, CSA C22.2 NO. 213 configurations.
  8. Tested by an independent third-party test lab following MIL-STD-810H.
  9. PCI or PCI-Express 3.0 expansion unit is not compatible with vehicle dock and office dock.
  10. Gamber Johnson and Havis vehicle docks are e-mark certified.
  11. For X500 optional DVD / Blu-Ray super-multi drive, the operating temperature is -10°C to 50°C / 14°F to 122°F.

Information provided herewith is for reference only, available specification shall be subjected to quotation by request.

X500 Accessories

X500 External Dual Bay Main Battery Charger
X500 External Dual Bay Second Battery (media Bay) Charger
X500 MIL-STD-461 AC Adapter
X500 Office Dock with AC Adapter
X500 Removable Media Bay Battery Pack
X500 Removable Media Bay Storage
X500 Spare Main Battery
X500 Spare Storage with Canister
X500 Vehicle Dock

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