
Making Sense of Mobile IT Downtime
According to VDC, roughly 75-95% of the cost of an enterprise-use tablet is incurred after the initial purchase. IT downtime plays a major component in that percentage of the total cost of ownership (TCO). However, downtime is a deceptively simple term. Lost user productivity only comprises a small percentage of the total cost of a device incident. Other factors that come into play include: […]